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High Bill Resources

Why is my bill higher than normal?

Check your meter reading. 
Pella Cooperative Electric uses automated meter reading technology that helps prevent human error in calculating bills.  Check the reading on your meter and compare with the reading on your statement.  If the reading on your meter is higher than the one on your bill, it is likely that your bill is accurate.

Think back to the month in question.
By the time you receive the bill, a few weeks have passed since you used the electricity.  (For example, a bill due on September 1 is for electricity used during the month of July.)  Were temperatures extremely hot or cold?  Did you have visitors in your home?  Did you add additional energy-using products.

Call the cooperative.
We have many resources available to help determine why a bill was higher than normal, like providing you with daily use reports or performing assessments or audits on your property.  


Prevent Future High Bills

Preventing high bills starts with understanding your energy usage. The resources below are a few of our favorites:

You may also consider signing up for budget billing to even out the highs and lows throughout the year.  Instead of paying each month as you go, you pay a consistent amount each month based on your average usage, which is reviewed annually.


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