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Payment Assistance

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Payment Assistance

We get it, sometimes the unforeseeable happens. And you're having trouble making ends meet. There are resources that can help you.

 

Iowa Home Energy Assistance Program

The 2022-2023 Low-Income Home Energy Assistance Program (LIHEAP) has been established to help to qualifying low-income Iowa homeowners and renters pay for a portion of their primary heating costs for the winter heating season. The assistance is based on household income, household size, type of fuel, and type of housing. If you are not sure where to apply, Dial 2-1-1, or visit https://humanrights.iowa.gov/dcaa/where-apply to contact your local community action agency, or write to: LIHEAP Iowa Department of Human Rights Capitol Complex Des Moines, IA 50319

If you are not sure where to apply, please write to:

LIHEAP
Iowa Department of Human Rights
Capitol Complex
Des Moines, IA 50319
or, call your local community action agency.

 

When to Apply:

  • Elderly (60 & over) and/or disabled: October 1, 2022 to April 30, 2023
  • All other households: November 1, 2022, to April 30, 2023

Income Maximums:

Household Size*

Annual Gross Income

1

$27,180

2

$36,620

3

$46,060

4

$55,500

5

$64,940

6

$74,380

7

$83,820

8

$93,260

*For households with more than eight members, add $9,440 for each additional member.

What To Take:

  • Proof of Income (for all household members age 19 and over) Depending upon your household income type, income documentation from the past 30 days, the last 12 months, or last calendar year, whichever is easier or more beneficial for you.
  • Proof of Social Security Numbers for all household members (documentation required)
  • Most recent heat bill
  • Most recent electric bill
 

Proof Of Income:

  • WAGE EARNERS: Please bring copies of your check stubs for the 30-day period preceding the date of application, or a copy of your most recent federal income tax return.
  • FIXED INCOME: This income may include: Social Security Benefits, Supplemental Security Income, Family Investment Program, Veteran's Assistance, Unemployment Insurance, and pensions. Please bring copies of your check stubs from the previous 30 days.
  • SELF-EMPLOYED/FARMERS: Please bring a copy of your most recent federal income tax return.
  • FIP RECIPIENTS: Please bring your current DHS Notice of Decision or contact your local office for acceptable document information.

If you receive alimony or child support, it will also need to be verified. Additional income not listed here may be required.

 

Local Assistance Programs

Impact Community Action Partnership
104 S. 6th St 
Knoxville, IA  50138 
Phone:  641-842-6571 

SIEDA 
114 N. Market St 
Oskaloosa, IA  52577 
Phone:  641-673-8758 

Impact Community Action Partnership
115 N. 2nd Ave E. 
Newton, IA  50208 
Phone:  641-792-3008 

Impact Community Action Partnership
3226 University Ave 
Des Moines, IA  515-274-1334 

Impact – Warren County 
110 N. Howard St. 
Indianola, IA  50125 
Phone:  515-961-2543 

Central Iowa Community/Poweshiek County General Assistance 
200 4th Ave W. – Lower Level
Grinnell, IA  50112 
Phone:  641-236-9199 

Jasper County General Relief 
115 N. 2nd Ave E. 
Newton, IA  50208 
Phone:  641-791-2609 

Marion County General Relief 
214 E. Main St. 
Knoxville, IA  50138 

Mahaska County Central Point 
301 1st Ave E. 
Oskaloosa, IA  52577 
Phone:  641-672-2625 

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Contact Info

Pella Cooperative Electric
2615 Washington St.
Pella, IA 50219

Office: 1-800-619-1040
Local: 641-628-1040

About Us

Serving over 3,200 homes and businesses across Jasper, Mahaska, Marion, Poweshiek and Warren counties. We're owned by those we serve.

 

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©2023 Pella Cooperative Electric. Your Touchstone Energy Cooperative.

  • Home
  • My Account
    • Start or Stop Service
    • Payment & Billing
    • SmartHub App
    • FAQs
    • Rates & Fees
    • Electrical Inspections
    • Payment Assistance
    • Commonly Requested Forms
  • My Co-op Perks
    • EV Charger
    • Co-op Membership
    • Rebates
    • Products
    • Co-op Connections
    • Energy Solutions
    • Capital Credits
    • Renewable Energy
  • Youth
    • Scholarships
    • Iowa Youth Leadership Academy
    • Washington D.C. Youth Tour
  • Outages & Safety
    • Outage Center
    • Call Before You Dig
    • Electrical Safety Demo
    • Electrical Safety
  • My Community
    • Donate to RECare
    • Economic Development
    • Grassroots
  • About Us
    • News
    • About PCEA
    • Contact Us
    • Board of Directors
    • Annual Meeting
    • Careers
    • Where the Power Comes From